Shipping policy

Shipping & Delivery

Last updated: July 2026

We ship NAYWAJ Ibiza pieces from Ibiza, Spain.

All orders are prepared with care and shipped according to the destination and total package weight. Shipping costs are calculated at checkout before payment.

Spain

Standard shipping within Spain usually takes 4 to 7 business days.

Shipping rates:
0 to 0.5 kg — €6.95
0.5 to 1 kg — €9.95
1 to 2 kg — €10.45
Over 2 kg — €14.75

Europe

Standard shipping to selected European countries usually takes 5 to 10 business days.

Shipping rates:
0 to 0.5 kg — €11.75
0.5 to 1 kg — €18.15
1 to 2 kg — €26.05
Over 2 kg — €32.15

Rest of the world

International shipping is available to selected destinations outside Europe. Shipping costs are calculated according to the total package weight and destination.

Shipping rates:
0 to 0.5 kg — €15.35
0.5 to 1 kg — €26.45
1 to 2 kg — €42.50
Over 2 kg — €49.50

Order processing

Orders are usually prepared and dispatched as soon as possible after payment confirmation.

During high season, local holidays or busy periods in Ibiza, preparation and delivery times may be slightly longer.

Customs and import duties

For orders outside the European Union, customs duties, import taxes or local fees may apply.

These charges are not included in the product price or shipping cost and are the responsibility of the customer.

Delivery notes

Please make sure your shipping address is complete and correct before placing your order.

Once an order has been shipped, delivery times may vary depending on the courier, destination and customs procedures.

Missing or delayed delivery

If your order has not arrived within the estimated delivery period, please contact us so we can review the shipment with the courier.

Questions

For any questions about your order or shipping destination, please contact us before placing your order.

NAYWAJ Ibiza
07850 Ibiza, Islas Baleares
Spain

Email: info@naywaj.com